TLC Group has the technological knowledge on multi-channel distribution, CRM, and e-commerce that is required for effective strategy development and cost-effective implementation. 

CRM

The TLC CRM experts have the know-how that is available in the market on CRM technology. They can advise which CRM architecture is most suitable and cost-effective for the CRM strategy that the client wishes to put into operation.

E-commerce

In line with the internationally acknowledged ICT authorities, the TLC Group believes that SaaS (Software as a Service) is the software model of the future. SaaS is a software model which features continuous development with multiple users. SaaS supplies these users with their current and future needs for desired functionalities at shared/lower cost and risks. Because of the best practices of the various users, excellent results are achieved with ‘short time-to-market’.

 Moreover, is the TLC Group believes that the application of open source technology for the back end and front end is an important starting point for technological implementation advice. Open source, as this can be linked to technological components that may already be in place (both in-company tailor-made solutions and from external suppliers). 

For this reason, the TLC Group works closely together with TSi Solutions’s technological implementation consultants. TSi’s open source technology has a proven track record in the travel industry and has won many awards. TSi is a market leader in content gathering, management and distribution, and it already has extensive relevant content on, for instance, holiday cottages, hotels and airlines.